- Buying process
Information prior to the contractual process
This website www.vipmeteorites.com is the property of VIKTOR IVANOV PLAMNOV with NIE. X3475293Q and P.O.B Nº 62, 04720 Aguadulce (Almería, Spain), acting commercially under the commercial brand VIPMETEORITES , (hereinafter VIPMETEORITES ).
Phone number. + 34 600 888 438
The General Contracting Conditions regulate the distance selling relationship between VIPMETEORITES and the user or client, in accordance with the legal provisions, in particular, Law 7/1998, of April 13, on General Contracting Conditions, Law 3 /2014, of March 27, which modifies the consolidated text of the General Law for the Defense of consumers and Users, Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce.
Every time a purchase order is made through this Website, a sales contract will be established between you as a user or client and VIPMETEORITES , said contract will be governed by these Terms and Conditions, as well as, specifically, by the General Conditions of Contract that are detailed below.
VIPMETEORITES reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through its Websites, by any legally admissible form and will be mandatory during the time they are published on the web and until they are validly modified by subsequent ones. However, VIPMETEORITES reserves the right to apply, in certain cases, Particular Conditions of Contract in preference to these General Conditions when it deems it appropriate, announcing them in a timely manner.
The purpose of the website is the sale of articles related to meteorites and other minerals.
The duration of the contract will be linked to the delivery of the item without prejudice to the right of withdrawal.
As a user or client, you expressly declare to know, understand and accept the Conditions of use and these General Conditions of Contract. Likewise, you declare that you are of legal age and have the legal capacity to act necessary to access the VIPMETEORITES websites and contract through them.
VIPMETEORITES intends to guarantee the availability of all the articles that are advertised through www.vipmeteorites.com . However, in the event that any requested item is not available or if it is out of stock, the user or customer will be informed according to the data provided by him, it will be done by phone call or through an e-mail to the email account as soon as possible.
VIPMETEORITES is not responsible for any damages that may occur to said user or client as a result of failures or disconnections in the telecommunications networks and that cause suspension, cancellation or interruption of the www.vipmeteorites.com service during its provision.
Purchasing and/or contracting process
To make any purchase at www.vipmeteorites.com , the user or client must be of legal age.
To purchase our items, you can go to the corresponding section of our online store.
The steps to follow to make the purchase are:
The items you wish to purchase must be selected by clicking on the “Add to cart or make an offer” button of the selected item.
The cart will contain the name of the selected item, its description in unit price, the discount , shipping costs.
To make the purchase you need to register.
If you are already registered, a username and password will be requested to directly access your profile.
Once the purchase order has been completed, and before the order is shipped, a summary of the characteristics will be presented.
Once the purchase is confirmed, an email message will be sent confirming receipt of the order.
At the end of the purchase, personal data will be requested to send the items.
It is essential that during the purchase process the user indicates a valid email. If you do not receive confirmation within 24 hours of completing the order, contact VIPMETEORITES on the customer service phone number +34 600 888 438 or by email firstname.lastname@example.org
All the contents of the web are in English.
In compliance with current regulations, VIPMETEORITES offers information on all items for sale, their characteristics and prices. However, VIPMETEORITES reserves the right to withdraw, replace or change the items offered through its website, by simply changing its content. In this way, the articles offered at any time by the web will be governed by the General Conditions of Contract in force in each case. Likewise, it will have the power to stop offering, without prior notice and at any time, access to the aforementioned articles.
Essential characteristics of the articles
The items offered in our online store include a photograph and their essential characteristics.
All items offered on the website enjoy the legal guarantee of VIPMETEORITES .
all the meteorites offered in this shop are certified and have their description and stamp from the International Meteorite Collectors Association (IMCA Inc.). Viktor Ivanov Plamenov is a member of this association since 2018 and you can visit the profile on
All items indicate the sale price in Euros or Dollars and include Value Added Tax (VAT). The VAT rate is 21% for Spain.
The final prices of all items, along with their characteristics, offers, discounts, etc., are reflected in each of the items that appear in the www.vipmeteorites.com catalog
Delivery and transportation costs
VIPMETEORITES makes shipments in mainland Spain, the Balearic Islands, the Canary Islands, Ceuta and Melilla , Europe and the rest of the world.
Shipping costs are not included in the price.
Free shipping is available exclusively for orders over:
- Over €120 for orders within Spanish territory.
- Over €180 for orders within the European territory.
- Over €220 for orders for the rest of the world.
The value of the shipping include a insurance of the 100% of the order value.
Consult the following table:
This shipment does not have any type of insurance on the item, in case of loss, theft or misplacement. Item prices may change at any time. In this case, the price to be applied will be the one in force on the date of placing the order. In any case, the final cost will be communicated to the user or client in the electronic purchase process before they formalize their acceptance.
The services have VAT included only for Spain.
The VAT rate is 21%.
The user or client has to pay any additional import costs (such as VAT, import duties). You also acknowledge and agree that you are responsible for checking whether there are any specific rules or restrictions applicable to the importation of an item into your country.
From the date of placing and confirming the order and in the case of bank transfer, payment by credit card or PayPal, once the payment has been confirmed.
Shipments established in mainland Spain will have a delivery time of 48 to 72 business hours, counting from the recepcion of the payment, except for unforeseen events. Shipments will be made through Transport Agencies or Post Office.
For the Balearic Islands, Canary Islands, Ceuta, Melilla and the rest of the world, shipments are made through the Correos postal service. The delivery times are those stipulated by the Correos entity.
If the client believes it is appropriate, a local collection or shipments through their own shipping agency can also be made.
Orders placed on Friday afternoon, Saturday, Sunday, or holidays are shipped the first business day thereafter.
In any of the cases , VIPMETEORITES , is not responsible for possible incidents or delays caused in the delivery by transport agencies or Post Office.
The order will be delivered to the address designated by the user or client at the time of contracting.
The user or client may pay the amount of their order by choosing any of the following methods. During the purchase process you must indicate your choice:
It allows you to send payments on the Internet in a safe and comfortable way. PayPal’s network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. PayPal offers a service specially designed for those who are not satisfied with traditional payment mechanisms. More information on PayPal. http://www.paypal.com
¿How to save money with paypal payment method? You will save 3.4% of the price, this is the commission that PayPal charge me for processing online payments and it es already included in the listed prices, it can be discounted if the payment is done by “send money to a friend” PayPal option.
Credit or debit card
All operations involving the transmission of personal or banking data are carried out using a secure environment, a server based on standard security technology SSL ( Secure Sockets Layer ). All the information that you transmit to us travels encrypted through the network.
Likewise, the data on your credit card are entered directly on the bank’s page, in the POS (Bank Point of Sale Terminal) and are not entered or registered in any VIPMETEORITES server.
When paying by card, the following data will always be requested: the card number, the expiration date, and a Validation Code that coincides with the last three digits of the number printed in italics on the back of your card, thus offering form, more guarantees about the security of the transaction.
By Bank transfer
By cash deposit or bank transfer in favor of: Entity: Viktor Ivanov Plamenov . Account number: ES19 0073 0100 5406 1220 9409; SWIFT/BIC OPENESMM. You must indicate the name of the client and the title of the purchased item at the time of making the transfer.
Right of withdrawal and returns
The user or client will have a period of 14 calendar days to withdraw, from the day the user or client receives the item, without any penalty and without indication of the reasons.
implies that VIPMETEORITES will proceed to refund the amount already paid by the user or client within a maximum period of 14 calendar days, following the same procedure chosen by the user or client for their payment.
The exercise of the right of withdrawal must be made by means of notification by telephone at + 34 600 888 438 , by sending an email to email@example.com , sending your letter to our postal address P.O.B Nº 62, 04720 Aguadulce (Almería, Spain) , or through the withdrawal form attached as Annex 1 to these Terms and Conditions.
To proceed with the return of an item, it is essential that it is in perfect condition and with its corresponding original packaging.
Once we receive your request, we will contact the user or client to indicate the details of the return.
The user or client will bear the cost of returning the items.
Customer service and claims
If the user or client wishes to file a claim, the VIPMETEORITES on P.O.B Nº 62, 04720 Aguadulce (Almería, Spain) or via email firstname.lastname@example.org
According to the EU Consumer Online Dispute Resolution and in accordance with Art. 14.1 of Regulation (EU) 524/2013, we inform you that the European Commission provides all consumers with an online dispute resolution platform that is is available at the following link: http://ec.europa.eu/consumers/odr/
Liability and Release of Liability
The user or client has the right to substitution, price reduction or termination of the contract, as established in Chapter II Title. IV Book II of the General Law for the Defense of Consumers and Users.
If the item is not in accordance with the contract, the user or client may choose to replace the item, this procedure being free for the consumer, which will be carried out within a maximum period of 14 days from receipt of the order.
VIPMETEORITES may suspend, withdraw or partially or totally cancel the services subject to contracting at any time and without the need for prior notice.
Likewise, VIPMETEORITES reserves the right to present civil or criminal actions that it deems appropriate for the improper use of its website and content or for the breach of these Conditions.
The relationship between the user or client and the provider will be governed by the regulations in force and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard.
Withdrawal form model
For the attention of:
VIKTOR IVANOV PLAMNOV
Address. P.O.B Nº 62, 04720 Aguadulce (Almería, Spain)
I hereby inform you that I withdraw from the sales contract entered into with you in relation to the following items and/or services:
Description of the article:
Date of purchase:
Dni , Nie , Passport:
Date/Signature of the user or client (only if this form is submitted on paper)¿